CUSTOMER SUPPORT

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Questions about a product, an existing order, delivery, returns or product care? Send us a message and our support team will review your request.

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Complete the form below with as much relevant information as possible. For an existing purchase, please include your order number.

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BUSINESS INFORMATION

Who Operates Melokiss?

The following details identify the business responsible for operating the Melokiss online store and handling customer enquiries.

Store and brand Melokiss
Legal operator I&P Group International Limited
Registered business address RM03, 24/F, Ho King Commercial Centre
2–16 Fa Yuen Street
Mong Kok, Hong Kong
Registration number 79816652
Important: Returns must only be sent to the return address provided by customer support after a return request has been reviewed. The registered business address above is not automatically the designated returns facility.